- Abiding the Turkish Legislation Rules and Regulations and In order to host guests at our homes, we ask all guests to provide valid Passport ID's in order to be authorized and reported by Turkish legislation 1774 dated 26/06/73. By accepting our reservation you agree to provide the necessary information before check-in. Guests who do not accept to share their passport information will not receive check-in instructions.
- Please be respectful of neighbors and colleagues in the building.
- Airport transfer is provided at an additional cost.
- Smoking is not permitted indoors. If smoking has been detected inside our home, there will be a $100 USD penalty fee
- If you lose your keys or forget it inside the apartment there will be a surcharge of $50
- We do not provide daily cleaning. For extra cleaning please contact us to know the exact fee.
1. Cancellations must be submitted in writing to info@indigoturkey.com or by calling +90 212 343 55 55
2. For bookings made more than seven (7) days before arrival, a full refund will be issued if cancellation is made within 48 hours of booking.
3. After the 48-hour grace period, cancellations made up to 14 days before arrival will receive a 50% refund. Cancellations made within 14 days of arrival are non-refundable.
4. Bookings made within seven (7) days of arrival are non-refundable.
5. Cancellations 30 days before the check-in date are fully refundable.
6. For long stays, the upcoming 30 days of stay will be non-refundable.
7. In the rare event that a Host cancels your booking or the Property becomes unavailable due to an emergency, INDIGO will make reasonable efforts to provide suitable alternative accommodation. If no alternative is available or acceptable, a full refund will be issued.